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Straight answers

Frequently asked questions

The questions every Maine homeowner asks — answered without sales gloss.

Do heat pumps really work when it's below zero?
Yes — modern cold-climate models are the proof, with over 200,000 units running in Maine, the coldest state in the lower 48 to adopt them at scale. Ultra-high-efficiency units operate down to −22°F, and "hyper-heating" designs hold 100% of rated output at +5°F. Output does decline with temperature (roughly 60–80% of rated at the extreme limit), which is exactly why proper sizing at your local design temperature matters. See cold-climate performance for the curves.
Will it be cheaper than my oil boiler?
Usually modestly cheaper at current prices (~15–25% per delivered BTU) and dramatically cheaper than propane (~40–45%) or electric baseboard (~65–70%). Oil savings swell whenever crude spikes, and shrink when oil is cheap — a heat pump is partly a price-stability hedge. Full math on the savings page.
What's this "30" number I keep seeing in heat pump ads?
That's SEER2, the cooling-efficiency rating — the best units exceed 30, which is outstanding. The heating rating is HSPF2, where today's ceiling is roughly 11–12 (about 300%+ seasonal efficiency). If an ad implies an HSPF of 30, someone has confused their acronyms.
Do I need to keep my boiler or furnace?
You don't have to, but many Mainers do for the first few years. A partial installation lets heat pumps carry 90–95% of heating hours cheaply while the old system covers extreme cold snaps and outages of the heat pump itself. Whole-home conversions are fully supported (and earn the biggest rebates) when sized for 100% of peak load — just plan for pipe-freeze protection and, ideally, an outage backup like a wood stove or generator, the same as with any electric-dependent heating system. Note your boiler needs electricity too.
How long do they last?
Expect roughly 15 years, with 10–20 the realistic range depending on climate exposure, maintenance, and duty cycle. Manufacturer parts/compressor warranties commonly run 10–12 years when installed by an accredited contractor and registered.
Are they noisy?
Indoor heads run 19–30 dB on low — quieter than a whisper. Outdoor units run roughly 50–58 dB at the cabinet, comparable to a modern refrigerator's hum from a few feet away, and much quieter than older central AC condensers. Placement away from bedroom windows and property lines is still smart practice.
What maintenance is required?
Homeowner: rinse the washable indoor filters monthly in heavy-use seasons, keep the outdoor unit clear of snow, leaves, and grass clippings. Professional: an annual or biennial coil/blower cleaning and system check — roughly equivalent in cost to the boiler cleaning it replaces.
What does electricity for a heat pump add to my bill?
Heating a typical home entirely by heat pump uses roughly 5,000–9,000 kWh per winter (load- and weather-dependent) — a visible increase on the electric bill that is more than offset by the oil, propane, or resistance-heat spending it eliminates. Judge the project on total annual energy cost, not the electric bill alone.
Can I install it myself?
No — both practically and financially. Refrigerant handling requires EPA certification, charge and vacuum quality determine real-world efficiency, and DIY or non-registered installations forfeit Efficiency Maine rebates worth $1,000–$9,000 and usually void the long equipment warranty. The rebate typically exceeds what DIY would save.
Heat pump vs. pellet stove vs. new boiler — which should I pick?
They solve different problems. A heat pump is the only option that also delivers air conditioning, dehumidification, and per-room zoning, and it's the cheapest to run of the three against propane/baseboard. Wood and pellets remain excellent outage-proof companions to a heat pump. Replacing a dead boiler in-kind locks in another 25 years of fuel-price exposure with no rebate help — run the numbers before defaulting to it.
Does a heat pump add home value?
Appraisal evidence is still maturing, but heat pumps are now more common than oil heat in new Maine construction, buyers increasingly ask for them, and a documented low heating cost is a genuine selling point in a state where buyers know exactly what a February oil bill feels like.
Where do I start?
1) Read the savings math against your current fuel. 2) Consider weatherization first (rebates up to $8,000). 3) Check your rebate tier. 4) Get quotes from two or three Efficiency Maine Registered Vendors using the installation guide checklist. If you're doing whole-home, get the claim in before December 31, 2026 for the $500 bonus.